HotStreak Cookies Policy

At HotStreak Casino, we use cookies and similar tracking technologies to make your visit to our site smoother, safer and more personalised. This Cookies Policy explains what cookies are, how we use them across our platform, and what choices you have when you play at HotStreak Casino. By continuing to use our website, our mobile site or our HotStreak app, you agree to our use of cookies as described below, in line with our wider Privacy Policy and our Terms and Conditions.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit our website. They allow us to recognise your browser, remember your preferences, keep you securely logged in during your HotStreak login session, and understand how you interact with our games and services. We also use similar technologies such as web beacons, pixels and local storage, which we collectively refer to as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies for a number of important reasons connected to running a safe and functional online casino. Our use of cookies helps us:

• Keep you signed in securely between page loads once you complete your hotstreak casino login
• Remember your language, currency and display preferences
• Detect and prevent fraud, multiple accounts and unauthorised access attempts
• Understand which slots, live tables and sportsbook markets our players enjoy most
• Measure the performance of our hotstreak bonus offers, free spins promotions and marketing campaigns
• Improve the speed, stability and usability of our website and our hotstreak casino app

Essential Cookies

Essential cookies are strictly necessary for our platform to function. Without them, we would not be able to authenticate your hotstreak login, process your deposits and withdrawals, or apply the geolocation checks required under our UK Gambling Commission and Gibraltar licences. We use these cookies to confirm that you are accessing HotStreak Casino from a permitted jurisdiction, to maintain your session while you play, and to support core account security features such as two-factor verification. Because these cookies are essential, we do not offer an option to disable them while continuing to use our real-money services.

Performance and Analytics Cookies

We use performance cookies to understand how visitors use our site, including which pages are viewed most often, how long sessions last, and where players encounter errors. This information helps us refine our games library, our hotstreak slots lobby, and our hotstreak live casino section so that navigation remains smooth on desktop, mobile and our Android app. Analytics data is generally aggregated and does not personally identify you, though it may be linked to your account for the purposes of improving our service and combating fraud.

Functionality Cookies

Functionality cookies remember choices you make, such as your preferred language, whether you have accepted certain notifications, and your display settings. These cookies also help us tailor content, for example remembering that you registered through a hotstreak promo code or a specific hotstreak bonus code, so that any qualifying offer can be correctly applied to your account when you deposit and wager.

Targeting and Advertising Cookies

With your consent, we and our advertising partners may use cookies to deliver marketing communications that are more relevant to you, including information about our welcome offer, Weekly Rewards Club spins, and sports betting promotions. These cookies may track your activity across other websites to build a profile of your interests. We do not use targeting cookies to influence your gambling behaviour beyond standard marketing practices, and you can withdraw consent for these cookies at any time through your browser or device settings.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties who provide services on our behalf, including payment processors, game providers such as Pragmatic Play, Relax Gaming and Blueprint Gaming, analytics providers, and fraud prevention services. We carefully select our partners and require them to handle any data collected through cookies in accordance with applicable data protection law. We do not control third-party cookies directly, so we encourage you to review the relevant third party's own cookie or privacy notice for further detail.

Cookies and Our Mobile App

When you use our hotstreak casino app, similar technologies to cookies, such as device identifiers and local storage, may be used to keep you logged in, remember your settings, and deliver push notifications about hotstreak free spins, hotstreak casino bonus offers, or important account updates. You can manage notification and tracking permissions directly through your device's operating system settings at any time.

How Long Cookies Stay on Your Device

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted once you close your browser, while persistent cookies remain on your device for a set period, or until you delete them manually, so that we can recognise you on your next visit. Typical retention periods range from a single browsing session up to twenty-four months, depending on the purpose of the specific cookie.

Managing Your Cookie Preferences

We give you control over non-essential cookies. When you first visit our site, we present a cookie banner allowing you to accept or decline optional categories. You can also manage or delete cookies at any time through your browser settings, most of which allow you to:

• View the cookies stored on your device and delete them individually or all at once
• Block cookies from specific websites or from all websites
• Block third-party cookies while continuing to allow first-party ones
• Receive a warning before a cookie is stored

Please note that if you block or delete essential cookies, you may be unable to complete your hotstreak casino login, process a hotstreak deposit or hotstreak withdrawal, or access certain features of our website and app.

Do Not Track Signals

Some browsers offer a "Do Not Track" feature. Because there is currently no uniform industry standard for recognising and responding to these signals, we do not currently alter our data collection practices when we detect a Do Not Track signal from your browser. We will update this policy if this position changes.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be published on this page, and where changes are significant we will take reasonable steps to notify you, for example through an on-site notice or email. We encourage you to review this policy periodically so you remain informed about how we use cookies at HotStreak Casino.

Contact Us

If you have any questions about our use of cookies, or about this policy more generally, please contact our support team through live chat, available 24/7, or by email at hotstreak@gracemediasupport.com. We are committed to being transparent about how we collect and use data, and we are happy to help with any concerns regarding your privacy while you enjoy hotstreak slots, our sportsbook, or our hotstreak live casino tables.